Payment Policy of Klyptsonali

Effective Date: January 8, 2025

At Klyptsonali, we prioritize providing our customers with a seamless, secure, and convenient payment process when purchasing luxury timepieces. This Payment Policy outlines the accepted payment methods, payment security, and related procedures to ensure a smooth transaction experience.

By making a purchase on our website, you agree to the terms and conditions outlined in this Payment Policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that your luxury timepiece can be purchased easily and securely. The following payment options are available:

  • Credit and Debit Cards
    We accept the following major credit and debit cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Digital Wallets
    You can also complete your purchase using the following digital payment methods:

    • PayPal
    • Apple Pay
    • Google Pay

  • Other Payment Methods

    • Klarna (for flexible payment plans, available in select regions)
    • Amazon Pay (if applicable)

You will be prompted to select your preferred payment method during checkout, where we provide clear instructions for completing the payment.

2. Payment Security

We take the security of your payment information very seriously. All transactions on the Klyptsonali website are processed through secure payment gateways that employ SSL (Secure Socket Layer) encryption to protect your sensitive data.

  • Data Encryption: Your payment details, including credit card numbers and personal information, are encrypted using the latest SSL technology, ensuring that your data is transmitted securely.

  • Secure Payment Process: We work with trusted third-party payment processors to ensure that your payment transactions are handled securely. Klyptsonali does not store your full credit card information on our servers. All sensitive data is processed and stored by certified payment processors.

  • Fraud Prevention: To protect our customers and ourselves from fraud, we employ various fraud detection and verification tools. In some cases, additional verification may be required to complete a transaction, especially for large orders or orders placed from high-risk locations. If this happens, we will contact you for further confirmation.

3. Payment Authorization

  • Order Authorization: Upon placing your order, your selected payment method will be authorized for the full amount of the transaction, including taxes and shipping fees (if applicable). If your payment method is successfully authorized, your order will be processed. If the authorization fails, we will notify you and request an alternate payment method.

  • Payment Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email. This email will confirm that we have received your payment and that your order is being processed for shipment.

4. Sales Tax

Sales tax will be applied to orders based on your shipping address, as required by local tax laws. The applicable tax rate will be calculated during the checkout process. The tax amount will be clearly displayed on the order summary before you complete your payment.

  • Domestic Orders (USA): Sales tax is applicable to orders based on the state or locality of the shipping address.
  • International Orders: International orders may also be subject to taxes, duties, or customs fees imposed by the destination country. These fees are separate from the order total and are the responsibility of the customer.

5. Payment Declines

If your payment is declined, we will notify you immediately via email or on the checkout page. Possible reasons for a payment decline include:

  • Insufficient funds or credit limit
  • Incorrect payment information (e.g., incorrect billing address or credit card number)
  • Expired credit card
  • Payment processor errors

If your payment is declined, please review your payment details and attempt to submit the order again. You may also try a different payment method.

6. Currency and International Payments

  • Currency: All transactions on the Klyptsonali website are processed in USD (United States Dollar). If you are shopping from outside the United States, your payment provider will handle the conversion of your local currency to USD. The exchange rate will be determined by your bank or payment provider.

  • International Transactions: For international customers, be aware that your bank or payment provider may charge foreign transaction fees. These fees are not controlled by Klyptsonali and are the responsibility of the customer.

7. Order Cancellations and Modifications

Once an order has been submitted, it is processed promptly for shipment. As such, cancellations or modifications may not be possible after your order has been placed. If you need to modify or cancel your order, please contact us immediately at info@klyptsonali.com. We will make every effort to accommodate your request if the order has not yet been processed.

If your order has already been shipped, please refer to our Return Policy for instructions on returning the product for a refund or exchange.

8. Payment Issues and Disputes

In the event of a payment dispute or chargeback, we will work closely with the payment processor and relevant parties to resolve the matter. If we receive a chargeback or payment dispute, we may suspend or cancel your order until the dispute is resolved. Klyptsonali reserves the right to take legal action if fraudulent payment activity is detected.

9. Refunds

Refunds will be processed according to our Refund and Return Policy. In general, if you are eligible for a refund, the amount will be credited back to your original payment method once your return has been processed and inspected.

Refunds may take 5-7 business days to reflect in your account, depending on your bank or payment provider.

10. Changes to Payment Policy

Klyptsonali reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed of any updates.

11. Contact Us

If you have any questions or concerns about your payment or need assistance with a transaction, please contact us:

Thank you for choosing Klyptsonali for your luxury timepiece purchase. We are committed to providing a secure and convenient shopping experience for you!