Sales Policy of Klyptsonali

Effective Date: January 8, 2025

Welcome to Klyptsonali, your premier destination for luxury timepieces. Our mission is to provide our customers with the finest selection of high-quality watches while ensuring a seamless, secure, and enjoyable shopping experience. This Sales Policy outlines the terms and conditions that apply when you make a purchase from our website, https://klyptsonali.com. By shopping with us, you agree to the terms outlined below.

If you have any questions or need assistance, please feel free to contact us at info@klyptsonali.com or (816) 847-0102.

1. Products and Availability

  • Product Information
    At Klyptsonali, we strive to ensure that all the products listed on our website are accurately described, including detailed product descriptions, specifications, and pricing information. However, due to fluctuations in stock levels and product availability, we cannot guarantee that all items will be available at all times.

  • Product Availability
    While we make every effort to keep our website up-to-date, the availability of products is subject to change. If a product is out of stock after an order has been placed, we will notify you immediately and offer you the option to wait for restocking, select an alternative product, or cancel your order for a full refund.

  • Pricing
    All prices are listed in USD and are exclusive of taxes, shipping, and handling fees unless otherwise stated. Prices may be subject to change without notice, and Klyptsonali reserves the right to correct pricing errors at any time.

2. Ordering Process

  • Placing an Order
    To place an order, simply browse our collection of luxury watches, select the product(s) you wish to purchase, and proceed to checkout. You will be asked to provide your billing and shipping information and select a payment method. By submitting your order, you are making an offer to purchase the item(s) you have selected.

  • Order Confirmation
    Once you have successfully placed your order, you will receive an order confirmation email that includes a summary of your purchase and an order number. This email serves as a confirmation that we have received your order, but it does not constitute acceptance of your order.

  • Order Acceptance
    Klyptsonali reserves the right to accept or decline your order for any reason, including but not limited to issues with product availability, payment processing, or shipping restrictions. If we decline your order, we will notify you promptly and provide a full refund.

3. Payment Terms

  • Accepted Payment Methods
    We accept a variety of secure payment methods, including but not limited to:

    • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay

  • Payment Authorization
    By submitting your payment information, you authorize Klyptsonali to charge the total amount of your order (including taxes and shipping fees) to your selected payment method. Your payment will be processed securely through our payment gateway.

  • Security
    We use SSL encryption and other advanced security measures to protect your payment details and personal information during the transaction process. Our website complies with the highest standards of data protection and payment security.

4. Shipping and Delivery

  • Shipping Methods
    Klyptsonali offers a range of shipping options to ensure your order is delivered promptly and securely. We offer standard, expedited, and express shipping methods for both domestic and international customers.

  • Shipping Costs
    Shipping costs are calculated at checkout based on the delivery destination, shipping method, and size of your order. Shipping fees are non-refundable unless your order is defective or incorrect.

  • Order Processing Time
    Orders are typically processed within 1-2 business days of receiving payment confirmation. Once your order is processed, it will be shipped according to the selected shipping method. Please note that orders placed on weekends or holidays may experience a delay in processing.

  • Delivery Timeframe
    Estimated delivery times vary depending on your location and the selected shipping method. Domestic orders typically take 3-7 business days for delivery, while international orders may take 7-14 business days. Delays may occur due to customs processing or other unforeseen factors.

  • Tracking Your Order
    Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the status of your shipment in real-time.

5. Sales Tax

  • Domestic Sales Tax
    Sales tax is calculated and added to your order during checkout based on your billing address. The applicable sales tax rate will be determined by the local tax laws of your state or region.

  • International Orders
    International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. These charges are not included in the price of the product or shipping fees and must be paid by the customer upon delivery.

6. Order Cancellations

  • Cancellations Before Shipping
    If you wish to cancel your order before it has been shipped, please contact our customer service team as soon as possible at info@klyptsonali.com or (816) 847-0102. If your order has not been processed or shipped, we will cancel it and provide a full refund.

  • Cancellations After Shipping
    Once your order has been shipped, it cannot be canceled. You will need to follow our Return Policy to return the item(s) for a refund once you have received your order.

7. Returns and Exchanges

  • Return Policy
    If you are not satisfied with your purchase, Klyptsonali offers a 30-day return window for eligible items. To qualify for a return, the item must be in its new, unused condition and returned in its original packaging. Please refer to our Return Policy for full details on how to initiate a return.

  • Exchanges
    Klyptsonali currently does not offer direct exchanges. If you would like to exchange an item for a different model or style, please return the original item following our return process and place a new order for the desired product.

8. Warranty and Repairs

  • Warranty Coverage
    Each timepiece purchased from Klyptsonali comes with a limited warranty that covers defects in material and workmanship for a specified period (usually 2 years from the date of purchase). The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

  • Repairs
    If your watch requires a repair outside of the warranty period, please contact our customer service team at info@klyptsonali.com. We will guide you through the repair process and provide a quote for any necessary services.

9. Customer Support

If you have any questions or need assistance, our dedicated customer support team is here to help. You can contact us via:

10. Limitation of Liability

Klyptsonali is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or inability to use any products purchased from our website, or any damages arising from a breach of this Sales Policy.

11. Modifications to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.

Thank you for choosing Klyptsonali. We are proud to provide you with exceptional luxury timepieces and a seamless shopping experience. Should you have any questions, our customer service team is always here to assist you.